Customer Request:

Looking to launch a competitor in the Midsize Pickup segment and would like to investigate typical NHTSA issues and missteps within the segment to avoid them.


AutoKnowledge Response:

In about 45 minutes, we were able to generate the below analysis for one model and our OEM customer had answers for the entire segment in 2 hours.

Our NHTSA Dashboards for Complaints, Recalls, and Investigations allow you to filter on demand for a multitude of attributes like keywords, incident report dates, makes, model years, components, whether there was a crash, fire, injury, or death, and much more...

We extracted these details and created an Excel spreadsheet with ALL Complaints, Recalls, and Investigations belonging to the Honda Ridgeline.

We've applied a few of our available filters in order to illustrate the types of information we can extract and have summarized them below:

Honda Ridgeline - Overall (1st and 2nd generation)

  • Complaints


  • Recalls


  • Investigations


Honda Ridgeline - 2nd generation (2017-present)

  • Complaints - in total, most of the NHTSA Complaints were related to Electrical Systems or Fuel/Propulsion Systems:


  • When restricting to complaints where there was a crash, most issues were related to Brakes, then Airbags, Speed Control, and Unknown/Other:


  • These include complaints related to the Honda-Sensing performance - either not helping prevent a crash, or crashing after CMBS (Honda's Automatic Emergency Braking system) intervened. Two in particular indicate medical attention:


  • Recalls - these are the specific recalls that apply to the 2nd generation Honda Ridgeline:


Customer Feedback:

This is perfect. Exactly what we were looking for and then some. I appreciate your help in this effort.

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